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Took my truck in for a coolant leak. They took two days to change a hose and when I picked my truck up they didn't put all the parts back on. So I had to take it back in again and the next day the truck is still leaking and they half as*ed put it back together. I have...
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1.3
#961006
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Plain and simple they suck I bought a brand new 2015 Ford Edge that cost over $40,000 I bought the master Services agreement then everything else they had to offer now today my car breaks down I cannot drive it had to be towed to the garage they tell me that I can't...
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1.0
#891553
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After you buy a car from these people, does anyone care about calling a customer back? Try 5 phones and 3 voicemails in 4 days and not a call back yet. I guess they got my money when they sold me this car and now they could care less. Hope nobody else has an...
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#890816
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Sam Galloway Ford - Sam Galloway sorry you don't got it you guys are bad

Sam Galloway Ford
#1085646
1.0
Details
From beginning to end the service is horrible customer relations terrible I wouldn't even let them wash my socks have nothing good to say about them
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Customer service
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Maintainable Oil Changes Tire Rotate Review

Sam Galloway Ford
#1017052
1.0
Details
Sold maintenance product which was hidden in final outcome I asked for my money back which totaled 421dollars blew me off. I will never go to SAM CAN ***.
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Sam Galloway Ford Oil Change Review

Sam Galloway Ford
#810997
MY RECENT SERVICE IS MY LAST WIRH YOU 2.4 HOURS FOR OIL AND FILTER CHANGE AND THEN WAS TOLD BOTH CARGO LIGHTS WERE OUT THAT WAS A JOKE CAUSE BOTH WORKED SO TRYING TO SELL ME SOMETHING I DON T NEED I WILL NEVER BE BACK I PLANNED ON BUYING A NEW F150 SOON NOT FROM YOU I AM DONE I LL TO NAPLES KR PORT CHARLOTTE NOT WITH YOU ***
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Other Product Review

Sam Galloway Ford
#604662
1.5
Details
Arrogant.poor service. Very displeased with them.
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Your dealership in the most poorly run one I have ever encoutered in my 50 years of buying and maintaing automobile. I have a 2015 Mustang which has less the 36k plus a certified bumper to bumper warranty and they refuse to take care of warranty problem. All I get is...
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1.0
#889076
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Galloway Ford is NOT to be trusted. We wanted to trade our Leased Explorer in to a Volvo Dealer at the end of the lease. When the Volvo Dealer called Sam Galloway Ford for the pay off they would not return the Volvo Dealer's calls. I contacted Sam Galloway's Manager...
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#874182
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No help from Ford. In my opinion, Ford has calculated that it's cheaper to deal in a court of law over deaths of people than accept responsibility for flaws in their products. In the 15S21 it specifically states "An inflator rupture could result in metal fragments...
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#838537
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Giving 1 star was my only choice. I've read reviews on different sites over the past 10 or so years and 50% of them have been bad. I've been giving Sam Galloway the benefit of the doubt and I am now no longer going to do so. We have a 2014 Ford Explorer that has had...
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1.0
I didn't like
  • Extremely poor customer service
#835159
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PLEASE READ! BEWARE!!! I took my car in for a standard oil change and picked it up with FLOOD on the title! Upon dropping off the car, I was told there was a complimentary car wash with the oil change. I mentioned, I would have to come after hours to pick up the car....
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1.0
#815308
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I have been trying for months to get a replacement airbag for my 2014 Mustang and have been told everytime that they do not have them and don't know when they will get them in. These defective airbags have killed and injured lots of people already, but Ford and Sam...
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Anonymous
Anonymous

The reason why they don't have a solution to the problem yet is because the recall was massive in scale. it not only effected the airbags already in the vehicles, but also the...

Anonymous
Anonymous

I have a 2014 mustang gt that I bought in august of 2014. Ford sent out a recall letter in july of 2015 and still don't have the parts to fix the problem. So I make payments e...

1.0
I didn't like
  • No help with airbag recall
#746673
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Galloway Ford wants to change the fuel filters on my 2012 f-350 6.7 diesel engine for the outrageous price of $190.The filters are $50 and it takes 15 minutes. Steve the truck service manager says that the price is a legitimate and reasonable price. Galloway should be...
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#737830
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