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Sam Galloway Ford

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17 complaints

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Sam Galloway Ford Inc. is a Ford dealership. The corporate office of the company is based at

1800 Boy Scout Dr

Fort Myers, Florida 33907

(888) 864-4506. Sam Galloway Ford offers many New Ford cars, as well as Used Ford cars. Hours of operation are 7:00am - 7:00pm Monday to Friday. The working hours on Saturdays are from 7:00am to 4:00pm. They are closed on Sundays. The customer service of the company is available at 2399362193 and (888) 864-4506 or via email:



The dealership service department offers all types of auto services and maintenance. During the servicing session, they provide oil filter, coolant check, brake greasing, belts and other tune-ups to the vehicles. The Galloway Family of Dealership is the oldest and most respected automotive organization in southwest Florida. It has been serving the market since September 1927. Please try to contact Sam Galloway Ford Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Sam Galloway Ford Complaints & Reviews

Sam Galloway Ford Reviews

Ocean2272
Sam Galloway Ford - Sam Galloway is THE BEST!!

I have been going to Sam Galloway Ford for over ten years now. Everytime I come the staff is more than courteous and polite. I get my vehicle back in lightening speed when I go for...

#286542
Jan 05, 2012
32

Mrbmagic
Sam Galloway Ford service department will take advantage of you

Beware! If you are from out of town, Sam Galloway Ford service department will take advantage of you! Do not go there…We were their victim in February of 2011. They overcharged...

#244977
Jun 23, 2011
169

Whyknot
Sam Galloway Ford - They should remove the word service from service department

Do yourself a favor and run, don't walk, away from sam Galloway. I have dealt with them about ten times. Whether it has been looking at a new car or getting my truck fixed, the exp...

#229993
Mar 31, 2011
197

Annb
Sam Galloway Ford - Not making good on damage that happened on their lot

I took my expedition in for some warranty work. My husband picked it up and came straight to my work to takeme to lunch. I noticed that there was a dent and paint scratch on pass...

#219191
Jan 31, 2011
123

Twins711
Sam Galloway Ford - These guys are rip offs

Brought truck into service because it would no start. 24 hours later I had an estimate for $4500, and when I told them to put it back together that I was going elsewhere they beca...

#218579
Jan 27, 2011
257

Anonymous
Sam Galloway Ford - THE WORST CUSTOMER SERVICE EVER

I dropped my truck off on tuesday morning at 8:00 a.m. (my appt time). 10 hours and 4 phones call later I still could not get anyone to return my call, give me an estimate, let me ...

#199699
Sep 23, 2010
340

Anonymous
Sam Galloway Ford - Never shop there again

Having called the service dept. Wednesday to set appointment for alignment and tire balance, I was advised that no appointment was needed, just to get there by 6 pm because they cl...

#196031
Aug 27, 2010
297

Anonymous
Sam Galloway Ford - Service Department is the worst

The engine on my Ford Explorer blew and we had the truck towed to Sam Galloway. We left it there and went home to contact Ford. We had bought the extended warranty when we bought ...

#179075
Apr 20, 2010
521

Anonymous
Sam Galloway Ford - Double Charged on Parts

The Sam Galloway Parts department charged the Service Department for the parts I purchased on my 2004 Diesel and each one of them marked them up until they were invoiced to me. I ...

#158584
Oct 05, 2009
648

Anonymous
Sam Galloway Ford - I am completely satisfied with sam galloway service truck shop

I have been coming here for 8 yrs now.i have nothing but good to say for the staff at sam galloways service dept. especially the truck side.service writers are very courteous got m...

#150607
Jul 01, 2009
468

Dallmeyer
Sam Galloway Ford - Terrible place for oil change

My "quick lube" at Galloway took one hour and 45 minutes. When I complained to the attendant he got the service manager who actually yelled at me and tried to make it see...

#140002
Oct 19, 2008
823

MIGET MA...
Sam Galloway Ford, LINCOLN, MERCURY, & MAZDA IS THE WORST SERVICE DEPARTMENT IN FT MYERS.

Listen up folks, SAM GALLOWAY service has to be the worst I have ever seen. All my nieghbors complain about it. Everyone we meet in stores complains about it. If you want to compla...

#117816
Apr 11, 2008
1332

VICTOR H...
Sam Galloway Ford HAS THE WORST SERVICE DEPARTMENT I HAVE EVER DELT WITH!!!!

SAM GALLOWAY FORD SU-CKS!!! THEY HAVE THE WORST SO CALLED "QUICK LANE" I HAVE EVER SEEN. WAITING ROOM IS UNCOMFORTABLE, WAY OVER PRICED PRO SHOP, VERY RUDE CASHIERS, &...

#117405
Apr 07, 2008
2759

THAX 4 N...
Sam Galloway Ford service refused to help out!

Well my wife & I bought in our 2005 ford explorer for a check engine light, only has 28k on it. First they tell me it's out of factory warrenty by 1 month & they are un...

#116876
Mar 31, 2008
2630

Cars
Sam Galloway Ford - QUICK LANE EXPERENCE

I had a wonderful experence at quick lane. All the personel were a pleasure to deal with. I was in and out in good time. I guess with the amount of people they deal with not ...

#116802
Mar 30, 2008
1406

VICTORGA...
Sam Galloway FordS QUICK LANE IS A JOKE

LET ME START BY SAYING SAM GALLOWAY FORDS QUICK LANE IN THE SERVICE DEPARTMENT IS NOT SO QUICK. THEY CLAIM TO HAVE A 29 MINUTE OR LESS OIL CHANGE (OR IT'S FREE), WELL MY CAR WA...

#116661
Mar 28, 2008
1890

Littlesa...
Sam Galloway Ford - SCAM CUSTOMERS ON MAINTANCE

Sam galloway ford does not follow the factory schedule maintance guide. i.e. the new ford edge says change oil every 7500 miles. but victor hyer the service manager says every 3000...

#116413
Mar 25, 2008
2054
Reviews 1-17 of 17

Related Information

Service Centers and Customer Services
Service centers and customer services are places which specialize in automobile maintenance, repair and sometimes modification. At the present time, these centers offer the following services: Oil Changes, Tune Ups, Exhaust, All Maintenance, Tubes & Hoses Repair & Fabrication; Cruise Control Installation & Repairs; Fuel Injection Systems & Carburetors; Cooling System Service & Repairs; Transmission Service & Clutch Replacement; Steering & Suspension; Brakes Starting & Charging Systems, Batteries; Electrical Wiring & Switches; Air Conditioning & Heating; Engines; as well as Transmission Replacement. They often have to quote prices for their customers before commencing work or after partial disassembly for inspection. In the recent time, there have been hundreds of complaints posted against the automobile service providers, since the latter do not confirm the responsibilities, obligations and promises; charge too much money and do not fix the vehicles properly.

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